The Prestwick Difference.

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FAQ

LAB CREATED MOISSANITE 

Lab created moissanite are grown in highly controlled laboratory environments using advanced technological processes that duplicate the conditions under which moissanite naturally develop. Lab created moissanite display the same physical, chemical, and optical characteristics as natural diamonds, and exhibit the same fire, scintillation, and sparkle. Lab created moissanite offer excellent value and are a responsible choice as they do not require any diamond mining.

 

WHAT IS A CONFLICT DIAMOND?

Conflict diamonds, according to the most common definition, are diamonds used by rebel groups to finance civil wars. In addition to civil wars, diamond mining today is plagued by a range of shocking ethical abuses. These include violence by governments, child labor, extreme poverty, and environmental devastation. At The Prestwick Place, we believe that the diamond mining industry should be abolished. In light of this we are committed to building a brighter future through diamond education and environmental contributions of our lab-created stones.

 

WHAT IF I WANT A CENTRE STONE SHAPE THAT IS NOT OFFERED FOR THAT SETTING?

Most of our settings can be easily modified to accommodate a different centre stone shape than what is offered online. Please contact us for any upgrade or custom requests.

 

CAN I SEE YOUR JEWELLERY IN PERSON?

Yes. We currently have appointments available in Australia only. Please schedule an appointment online. Although we do not have retail stores, the digital sphere is our domain and we are experienced in working with customers remotely, all around the world.

 

ARE YOUR PRICES IN AUSTRALIAN DOLLARS?

Yes, all of our prices are in Australian (AUD) dollars.

 

ARE YOUR PRICES FLEXIBLE?

We offer excellent value by providing our socially conscious jewellery at the lowest possible price. Our transparent pricing is generally lower than many traditional retailers offer for standard jewellery. As a result, we do not offer additional discounts or negotiated prices.

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

The Prestwick Place accepts all major credit cards.

 

IS YOUR PACKAGING DISCREET? WHAT DOES THE BOX LOOK LIKE?

Your order will arrive in unmarked packaging to keep its contents a secret. For domestic orders, Prestwick Place is not mentioned on the package. We can also ship your order to your office or any specific address you indicate. Please be sure to let us know what we can do to make sure your Prestwick place order remains a surprise.

 

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